TERMS & CONDITIONS

MYGUASHA Terms and Conditions Policy

Welcome to MYGuasha

These terms and conditions set out the rules and regulations for the use of the MyGuasha Website.

MYGuasha is located in: Gondizalves, Braga.

By accessing this website, we assume that you accept these terms and conditions in full. Do not continue to use the MYGuasha website if you do not accept all the terms and services mentioned on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any and all Agreements: Customer, You and Your refers to you, the person accessing this website to accept the Company's terms and conditions. The Company, Us and Our, refer to our Company. Entity, Entities, or Us, refers to both the Customer and us, or just the customer or us.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of comply with the Customer's needs with regard to the provision of the Company's services/products, in accordance with, and subject to, the current law of Portugal.

Any use of the above terminology or other words in the singular, plural, capitalized/lowercase and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

We use cookies. By using the (Store Name) website, you consent to the use of cookies in accordance with the (Store Name) privacy policy. Most of today's interactive web sites use cookies to enable us to retrieve user details for each visit.

Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those visitors. Some of our affiliates/advertising partners may also use cookies.

License

Unless otherwise noted, MYGuasha and/or its licensors own the intellectual property rights for all material on MYGuasha.

All intellectual property rights are reserved. You may view and/or print pages from www.myguasha.pt for your personal use, subject to the restrictions set out in these terms and conditions.

Should not:

Republish material from www.myguasha.pt.
Sell, rent or sub-license material from www.myguasha.pt.
Reproduce, duplicate or copy material from www.myguasha.pt.
Redistribute content from MYGuasha (unless content is specifically made for redistribution).

Notice

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or use of reasonable care and skill).

Nothing in this notice will:

Limit or exclude our or your liability for death or personal injury resulting from negligence.
Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
Limit any of our or your liability in any way that is not permitted under applicable law.
Or exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:

are subject to the preceding paragraph; It is
govern all liabilities under this disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, tort (including negligence) and for any breach of statutory duty.

To the extent that the website, information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

SHOPPING & PAYMENT

How do I buy it?

You don't need to have an account to buy from the online store. You can view all our products on our website and make a purchase directly with MYGuasha through our Whatsapp +351 912 575 127

To purchase a ticket for our events, you will need to have an account on our website.

What forms of payment do you accept?

You can pay via MBWay or Bank Transfer.

What do I do if my payment method is declined?

We recommend that you contact your bank, as they are the best entity to identify the problem.

Returns and Exchanges Policy

RETURNS

As all of our MYGuasha products are for personal use, exchanges of products that have already been opened from the shipping packaging are not permitted, as we cannot guarantee that they have not been used. Due to the pandemic situation, item returns must be considered on a case-by-case basis. We only accept returns when there is a valid reason, such as a product that was damaged or sent in error. Items must be returned unopened and unused, with everything as sent, in its original packaging. When returning, you must ensure that the item is packaged appropriately. We are not responsible for damages caused due to inadequate, damaged or lost packaging. If we receive damaged items, they will not be eligible for a refund. For worldwide returns, please remind us that refunds are issued in euros. Please note that we have the right to say what will be refunded and what will not. All events are final sale and no refunds are permitted.

What should I do if I don't receive what I ordered?

You should contact us at contatomyguasha@gmail.com or at +351 918 066 688. Indicate under which name and telephone number you placed the order and the respective number in the subject of the email, as well as whether you placed your order via Whastapp or Instagram. We will help you as soon as possible!

I sent an email/message and have not yet received a response. Why?

We aim to respond to all questions within 24 hours of receipt, so please wait. We will contact you as soon as possible.

I received damaged products, what should I do?

If there is a problem with an item, please let us know as soon as possible by sending a WhatsApp message to +351 918 066 688. We will resolve it as soon as possible - we just ask that you include as many details as possible, including photos.